Makati City, Philippines
Responsive and good after service. I had an issue with credit card payment, Response was quick and problem resolved immediately. Very prompt delivery. Product seems good quality. Will seriously consider getting more pairs.
Bonifacio Global City, Philippines
Ordered on a Wednesday, and received the shoes two days later. That’s a really fast turnaround time. Once I received the shoes, I was impressed by the overall quality, comfort and fit. These shoes can definitely match up against other name brands that cost WAY more. I was also pleasantly surprised by small details that came with the package that just exudes quality – individual dust bags, a shoe horn, and a personalized note from the Balthazar team. Highly recommended!
Bought the classic semi brogue for the husband and it was so easy to consult and get a recommendation on the right size with customer service online! International delivery was fast, I got the shoes in 2 days after they shipped! The quality and handfeel of the shoes are great, and the style fits perfectly for my husband. We love it and will be shopping for his next pair here!
Pasig City, Philippines
Super satisfied how my order was handled. Shoes were a perfect fit and comfortable enough to wear for a whole day out of the box! Looking to buy another pair soon.
Mandaluyong City, Philippines
After service was excellent. The fact that they will call you a week after you received the shoes to check if you like it is amazing. Shipping is also great got my shoe 3 days after I purchased it. For the shoe, man I thought it will murder my feet since that’s my experience with other leather shoes, man I was wrong with this one. Shoe was comfortable like a sneaker (not to the degree of high tier cushioning set up). I don’t have any complain with the shoe, other than I wish they have broken sizes, but heck, my socks can help with that. Planning to order the loafer soon.
Antipolo City, Philippines
Wish all Filipino companies had a customer service like this. It is only the second time I have experienced this, in the 2 years I have been living here. Ordered shoes and accessories on a Friday, but had to pay in SM on a Saturday due to a problem with my card for online payment. They got it all delivered to our house in Antipolo Rizal by Monday. I will definitely recommend Balthazar Shoes.